Privacy Policy

This Privacy Policy describes how syphera (“the Site,” “we,” “us,” or “our”) collects, uses, and safeguards your personal information when you access our website or purchase our wall décor products. We are committed to handling your data responsibly and transparently.

Use of Information

All collected data is used strictly for legitimate business operations. This includes:

• Fulfilling orders and providing delivery updates and confirmations

• Responding to customer inquiries and offering support

• Detecting and preventing unauthorized or fraudulent activity

• Improving website performance and enhancing user experience

• Sending marketing communications only when consent has been provided, with an option to unsubscribe at any time

• Complying with legal and regulatory obligations

We do not use your personal data for unrelated purposes without your consent.

Types of Data Collected

We only collect information necessary to operate efficiently and provide a smooth shopping experience.

Order-Related Information
When placing an order, you provide details such as your full name, billing and shipping addresses, email address, phone number, and order specifics (including selected items, sizes, and quantities). Payment data is processed securely through third-party providers and is never stored on our servers.

Automatically Gathered Data
When you browse the Site, certain technical information is collected automatically. This may include your IP address, browser type, device characteristics, pages viewed, and time spent on the Site. This data supports performance monitoring, analytics, and security.

Customer Communications
Any information you share when contacting us, including emails, messages, or attachments, is used only to respond to your request and improve our customer service.

Sharing of Information

We do not sell, rent, or trade your personal data. Information is shared only when necessary to operate our services:

• Shipping carriers such as USPS or UPS receive delivery information to complete shipments

• Payment processors such as PayPal or Stripe securely handle transactions

• Service providers supporting website functionality may access limited data when required

• Legal authorities may receive information when required by law or to protect our rights

All third parties are expected to maintain appropriate data protection practices.

Cookies and Technologies

We use cookies and similar tools to support functionality and improve your experience:

• Essential cookies enable features such as shopping cart functionality and secure checkout

• Analytics tools help us understand user behavior and improve site performance

• Marketing cookies may be used for personalized advertising and can be managed through your browser settings

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your data where applicable

• Restrict or object to certain data processing activities

• Request transfer of your data to another provider

You may also unsubscribe from marketing communications at any time using the link provided in those messages.

Data Retention and Security

We retain essential records, such as order and transaction data, for legal and accounting purposes. Other personal information is stored only for as long as necessary.

To protect your data, we use industry-standard safeguards, including SSL encryption, controlled access systems, and continuous monitoring.

Policy Updates

This Privacy Policy may be revised periodically to reflect updates in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. Continued use of the Site indicates acceptance of those changes.

Contact Information

If you have questions or requests regarding your personal data, please contact us:

Store: syphera
Email: contact@syphera.shop
Phone: +1 860 791 6913
Address: 52 Gildersleeve Ave, Collinsville, CT 06019, USA